Privacy and Cookie Policy

What we collect

For the exhaustive list of cookies we use see the "List of cookies we use" section below.

Any contact with us such as questions through the Contact Us tab, purchases, created tickets.

If a user opts to create an account the wish list and shopping cart activity may be saved.

We may request the following information if a user opts to create an account:
•     Name
•     Contact information including email address and company
•     Demographic information such as country

What we do with the information we gather

We require this information to provide users with a better service, and in particular for the following reasons:
•     Internal record keeping
•     We may use the information to customise the website using your account information
•     We may send e-mails as confirmation of actions such as creating an account, creating a ticket or making a purchase


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept some cookies, but you can typically modify your browser settings to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.

Controlling your personal information

Users may choose to restrict the collection or use of their personal information in the following ways:

Users may request details or deletion of personal information which we hold about them. If you would like a copy of the information held on you please email us this request using our Contact Us tab.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the Contact Us tab. We will promptly correct any information found to be incorrect.

List of cookies we use

The table below lists the cookies we use and what information they store.

Cookie NameCookie DescriptionCookie lifetime
FORM_KEYStores randomly generated key used to prevent forged requests1 Year
PHPSESSIDYour session ID on the serverSession
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies1 Year
MAGE-CACHE-SESSIDFacilitates caching of content on the browser to make pages load faster1 Day
MAGE-CACHE-STORAGEFacilitates caching of content on the browser to make pages load faster1 Day
MAGE-CACHE-STORAGE-SECTION-INVALIDATIONFacilitates caching of content on the browser to make pages load faster1 Day
SECTION-DATA-IDSStores customer-specific information related to shopper-initiated actions such as wish list and compared products1 Day
PRIVATE_CONTENT_VERSIONAppends a random, unique number and time to pages with customer specific content (if the customer has an account)1 Year
MAGE-TRANSLATION-FILE-VERSIONFacilitates translation of content to other languagesSession
MAGE-TRANSLATION-STORAGEFacilitates translation of content to other languagesSession
MAGE-MESSAGESTracks error messages and other notifications that are shown to the user, such as the cookie consent message1 Day
RECENTLY_COMPARED_PRODUCTStores product IDs of recently compared products1 Day
RECENTLY_COMPARED_PRODUCT_PREVIOUSStores product IDs of previously compared products1 Day
RECENTLY_VIEWED_PRODUCTStores product IDs of recently viewed products1 Day
RECENTLY_VIEWED_PRODUCT_PREVIOUSStores product IDs of recently previously viewed products1 Day
PRODUCT_DATA_STORAGEStores configuration for product data related to Recently Viewed / Compared Products1 Day

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